Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.04
Work Schedule
Day Shifts
Fixed Shifts
Benefits
competitive salary
Industry leading commission opportunities
Complimentary Club membership
Perks and incentives with products and services
Health Insurance
Paid Time Off
employee discount
Job Description
Equinox Group is a prestigious and rapidly expanding collective that represents some of the world’s most influential lifestyle brands. Known for pioneering innovative and experiential fitness and wellness spaces, Equinox Group encompasses well-recognized names including Equinox, SoulCycle, and Equinox Hotels. With a strong presence across major cities in the United States, as well as London, Toronto, and Vancouver, the company has cultivated an international reputation for excellence in promoting health, fitness, and holistic lifestyle experiences. Equinox’s mission centers on inspiring its members and employees to maximize life by embracing high performance living and investing deeply in health and wellness. The... Show More
Job Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
- Must have legal right to work in the United States
Job Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- Scan membership IDs upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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