Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.25
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Complimentary Club membership
perks and incentives with products and services including Personal Training, Pilates, Spa and Shop
competitive hourly wage
Inclusive and diverse workplace
Career development opportunities
Job Description
Equinox Group is a leading collective of highly influential and experiential lifestyle brands, recognized for advancing health, fitness, and wellness globally. With a presence in major cities across the United States, as well as international locations such as London, Toronto, and Vancouver, Equinox Group encompasses a portfolio of distinguished brands including Equinox, SoulCycle, and Equinox Hotels. These brands are renowned for inspiring both members and employees to maximize their potential and live a high-performance lifestyle. Equinox’s commitment to innovative approaches and exceptional service creates a culture of passion, energy, and team collaboration, dedicated to exceeding expectations and pushing the boundaries... Show More
Job Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
- Legal right to work in the United States
Job Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- Scan membership IDs upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening, closing, mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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