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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Complimentary Club membership
Perks and incentives with products and services including personal training
Pilates
Spa
Shop
Job Description
Equinox Group is a rapidly growing collective of some of the world's most influential and experiential lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. These brands are globally recognized for their dedication to inspiring and motivating members as well as employees to maximize life with high performance living. The company operates locations in every major city across the United States and internationally in London, Toronto, and Vancouver. Equinox Group prides itself on maintaining a disruptive approach to health, fitness, and lifestyle, emphasizing innovation and leadership in fashion, culture, and consumer behavior. The corporate culture is deeply rooted in values like... Show More
Job Requirements
- Minimum of 1 year in customer service or related experience
- high school diploma or GED required or equivalent work experience
- reliable, professional, computer literate, energetic, and friendly
- must be friendly, vibrant, and outgoing
- must be able to effectively communicate in person, via email, and via phone
- must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- must be able to perform pushing, pulling and lifting up to 50lbs at a time
Job Qualifications
- Minimum of 1 year in customer service or related experience
- high school diploma or GED required or equivalent work experience
- reliable, professional, computer literate, energetic, and friendly
- preferably interested in health, fitness, and/or sports
- must be friendly, vibrant, and outgoing
- must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- scan membership IDs upon members entrance
- answer phones professionally
- respond to member questions, concerns and discrepancies
- update members’ accounts if needed
- maintain an orderly and clean work area
- ability to work opening, closing, mid-day shifts
- ability to tour members
- provide the highest level of customer service to members, prospective members, and guests
- aid other departments with other related tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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