Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Day Shifts
Benefits
Paid Time Off
Paid holidays
Paid sick time
Paid parental leave
Health Insurance
401k plan
Life insurance
Job Description
WeWork is a global leader in flexible workspace solutions, operating in more than 37 countries around the world. The company has revolutionized the future of work by creating innovative office environments that cater to businesses of all sizes, from startups to large enterprises. WeWork’s mission is to build a global community where members are empowered to do their best work, supported by spaces designed to inspire creativity and collaboration. The company’s commitment to providing exceptional workspaces is matched by its dedication to fostering a welcoming and inclusive community for all its members and guests. By joining WeWork, individuals become part... Show More
Job Requirements
- Secondary school certificate preferred
- Experience in hospitality, retail, or customer service preferred
- Outstanding interpersonal skills
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to multitask and prioritize
- Dependability and strong work ethic
- Ability to work well in a team
- Passion for customer service
Job Qualifications
- Secondary school certificate preferred
- Previous experience in hospitality, retail, or customer service preferred
- Strong verbal and written communication skills
- Proficiency in basic computer skills
- Ability to multitask while prioritizing member experience
- Demonstrated integrity, dependability, responsibility, and accountability
- Strong interpersonal skills and a people-focused attitude
- Confidence in representing the WeWork brand
- Passion and understanding of WeWork's mission and values
Job Duties
- Greet all members and guests with a warm and welcoming demeanor
- Cover the front desk during business hours and act as the on-site point of contact for members
- Ensure guests are registered and checked in according to guest policies
- Provide orientation and relevant information to first-time visitors and guests
- Issue and collect keys from members and guests as needed
- Maintain a clean and organized front desk area
- Notify members of food deliveries and packages
- Learn members' names and businesses to build community relationships
- Track relevant member notes in WeWork systems
- Answer questions and promote WeWork products and services
- Identify and celebrate members' successes and milestones
- Explain WeWork policies and procedures to members and guests
- Recommend local restaurants, services, and venues
- Assist with receiving, processing, sorting, and organizing mail and packages
- Monitor spaces and make adjustments such as picking up rubbish and resetting chairs
- Maintain building amenities including restocking treats and supplies
- Respond to emergencies and incidents promptly and escalate as needed
- Take direction from Community Associate, Lead, and Manager to support the team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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