Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Level5 Hospitality is a dynamic and innovative company operating in the hotel management sector. Comprising a diverse team of experts, Level5 Hospitality has established itself as a powerhouse dedicated to delivering exceptional service and management solutions. The company prides itself on a unique culture known as the L5 lifestyle, which embodies its core values, ethics, mindset, and integrity. This holistic approach to hospitality management fuels the company’s commitment to high-touch service, collaborative teamwork, and forward-thinking creativity. As a world-class hospitality partner, Level5 Hospitality focuses on creating extraordinary guest experiences that set new standards in the industry. They are committed to... Show More
Job Requirements
- High school diploma
- Proficient in Microsoft Office Suite or similar software
- Work experience as a front desk agent preferred
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Must be available weekends and/or holidays
- Must have transportation to and from work
- Must have stellar attendance and punctuality
- Ability to remain in a stationary position during shift
- Ability to access and navigate the facility
- Adhere to safety requirements by wearing appropriate personal protective equipment
- Ability to move objects weighing up to 50lbs
Job Qualifications
- High school diploma
- Proficient in Microsoft Office Suite or similar software
- Work experience as a front desk agent preferred
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Availability to work weekends and/or holidays
- Stellar attendance and punctuality
- Ability to work in a fast-paced hospitality environment
Job Duties
- Perform all check in and check out tasks
- Operate the front desk according to standard operating procedures and with exceptional guest service
- Know emergency procedures and how to respond
- Complete daily reports, audit correspondence, as required by shift
- Receive and confirm credit cards for validity and acceptability
- Welcome guest upon their arrival and assign rooms
- Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Manage online and phone reservations
- Respond to clients complaints in a timely and professional manner
- Create incident reports for guest injuries/issues when required
- Maintain a high standard of personal appearance and grooming, including compliance with dress code policy
- Perform other related duties as required
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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