Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.50
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Matching 401k
Profit sharing
insurance benefits
Flexible Schedule
associate discounts
Free parking
Job Description
Hyatt Regency Coralville Hotel & Conference Center is a premier hotel located in Coralville, Iowa, offering guests exceptional hospitality and access to the city’s best restaurants, nightlife, and outdoor recreation. Managed by Marcus Hotels & Resorts, a well-respected hospitality management company, the hotel prides itself on its guiding principles of People Pleasing People and deeply values its associates as its most important asset. This ethos ensures a supportive and engaging work environment where hospitality professionals thrive by delivering memorable guest experiences.
The Hyatt Regency Coralville is renowned for providing high-quality accommodations alongside a modern and comfortable atmosphere, making... Show More
The Hyatt Regency Coralville is renowned for providing high-quality accommodations alongside a modern and comfortable atmosphere, making... Show More
Job Requirements
- High school diploma or equivalent
- excellent customer service skills
- effective communication skills
- positive attitude
- ability to stand and move throughout the front office
- ability to read, listen, and communicate effectively in English
- ability to use computer systems accurately
- hearing and visual ability to observe emergencies
Job Qualifications
- High school diploma or equivalent
- excellent customer service skills and communication
- positive and can-do attitude
- ability to stand and move throughout the front office
- ability to read, listen, and communicate effectively in English both verbally and in writing
- ability to access and accurately input information using a moderately complex computer system
- hearing and visual ability to observe and detect signs of emergencies
Job Duties
- Check guest in and out of rooms
- provide accurate and appropriate information to guests and customers
- input and retrieve information routinely from computer systems
- respond to guest requests and handle guest issues or report complaints to management
- remain calm and alert especially during emergencies and heavy hotel activity
- promptly answer telephone in a professional and clear manner
- effectively deal with internal and external customers requiring patience, tact, and diplomacy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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