Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
meals provided
Discounted stays
Discounted food and beverage
Use of resort activities and amenities
Professional development opportunity
Summer on Sebago Lake
Job Description
Migis Lodge on Sebago Lake, located in Casco, Maine, is a premier full American plan lakeside resort cherished for its commitment to delivering an exceptional guest experience amidst the scenic beauty of Sebago Lake. Renowned for hospitality and a welcoming environment, this resort offers a unique opportunity for hospitality professionals and enthusiasts to be part of an engaging and dynamic atmosphere that thrives on guest satisfaction and team collaboration. The resort operates seasonally, offering full-time positions with varied shifts designed to complement different lifestyles and schedules. Seasonal employment spans from May or June through late October, with a shorter duration... Show More
Job Requirements
- Must be eligible to work in the United States
- must be at least 17 years of age
- ability to communicate effectively in English both orally and in writing
- strong active listening and observation skills
- ability to work under pressure and meet deadlines
- ability to understand verbal and written directions as well as workplace safety signage
- ability to work as part of a team
- bilateral fine motor skills and physical ability to manually handle or lift up to 50 pounds
- willingness to work varied shifts including early mornings and evenings
- ability to maintain a neat and professional appearance according to property standards
- respect for confidential nature of front desk correspondence and transactions
Job Qualifications
- Previous experience working in hospitality preferred but not required
- outgoing and enthusiastic personality
- strong listening and communication skills
- proficiency in computer skills including Microsoft Word, Excel, email, and property management systems
- ability to work independently and as part of a team
- ability to multi-task in a fast-paced environment
- basic knowledge or interest in hospitality and customer service
- ability to handle complaints and resolve issues diplomatically
- capable of maintaining composure under pressure
- ability to maintain accurate records and handle cash transactions
- good organizational and problem-solving skills
- basic knowledge of safety and security procedures
Job Duties
- Greet guests with a smile and friendly verbal greeting using the guest's name when possible
- register and orient arriving guests according to property standards
- answer telephone and email inquiries with a pleasant demeanor, listening carefully and accurately recording information
- manage guest reservations and operate property management and point of sale systems
- handle guest check-outs, collect payments, and maintain guest accounts and folios
- resolve guest complaints professionally and courteously, following up to ensure satisfaction
- coordinate daily arrival and departure information and communicate effectively with internal departments
- maintain neat and professional appearance
- ensure security of room and supply keys and confidential information
- perform light housekeeping duties around the front desk
- deliver messages, faxes, and packages to guests in a timely manner
- label lost and found items and report unsafe or unsanitary conditions
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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