Front Desk Associate - Fairfield Inn & Suites - Kingsburg, CA #7113
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Fairfield Inn & Suites 7113 - Kingsburg, CA, is part of a reputable hotel chain known for offering comfortable and convenient accommodations to travelers. Located in Kingsburg, CA, this Fairfield Inn & Suites property exemplifies the brand's commitment to providing exceptional guest experiences, combining quality service with a welcoming atmosphere. This hotel operates within the hospitality sector, focusing on delivering superior lodging services and amenities to both business and leisure guests.
The role of Front Desk Agent at this Fairfield Inn & Suites is integral to maintaining the high standards of guest service the brand is known for. This ho... Show More
The role of Front Desk Agent at this Fairfield Inn & Suites is integral to maintaining the high standards of guest service the brand is known for. This ho... Show More
Job Requirements
- Must have the ability to lift, bend, and stand for extended periods
- Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, and visual acuity
- May need to lift and carry up to 40 pounds occasionally
- High school graduate or equivalent
- Good communication skills
- Spanish speaking skills a plus
- Must be team oriented
- Dedicated to providing excellent service
- Ability to work any day including weekends and holidays
- Personal vehicle use may be required
- Previous hotel experience desired but not required
Job Qualifications
- High school graduate or equivalent
- Good communication skills
- Spanish speaking skills a plus
- Team oriented
- Dedicated to excellent service
- Sales-minded
- Knowledgeable about hotel policies and procedures
- Ability to use front office equipment
- Understanding of credit and cash handling
- Experience with reservations and guest services preferred
- Ability to work in a fast-paced environment
- Flexible with work shifts including weekends and holidays
Job Duties
- Registers guests and assigns rooms
- Accommodates special requests whenever possible
- Assists in pre-registration and blocking of rooms for reservations
- Adheres to proper credit, check-cashing, and cash-handling policies
- Understands and tracks room status
- Uses suggestive selling techniques to promote hotel services
- Coordinates room status updates with housekeeping
- Takes same day and future reservations as needed
- Handles cancellation procedures
- Files room keys
- Uses front office equipment effectively
- Processes guest check-outs
- Posts and files charges to guest, master, and city ledger accounts
- Issues and closes safe deposit boxes
- Uses proper telephone etiquette
- Handles mail, packages, and messages
- Reads pass-on log and bulletin boards daily
- Attends department meetings
- Coordinates guestroom maintenance with engineering
- Reports unusual occurrences to management
- Knows safety and emergency procedures
- Maintains front desk cleanliness
- Flexible with shift assignments
- Processes reservations according to policy
- Washes and folds linens per brand standards
- Performs additional duties as assigned
- Adheres to company policies and brand standards
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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