Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Company-wide discount
Employee Referral Bonus
On-the-job skills training
Job Description
Fairfield Inn & Suites is a prominent hotel brand known for its commitment to providing guests with comfortable and convenient lodging experiences. Located at 1710 W Shaw Ave, Fresno, CA, this Fairfield Inn & Suites property serves a diverse clientele ranging from business travelers to tourists. As part of the hospitality industry, Fairfield Inn & Suites focuses on delivering exceptional customer service, clean and well-maintained rooms, and a range of amenities designed to enhance guest satisfaction. With a reputation for reliability and value, the hotel attracts guests looking for quality accommodations with modern touches at competitive rates.
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Job Requirements
- Must have the ability to lift, bend, and standing for extended periods of time
- Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity
- May have to lift and carry up to 40 pounds on occasion
- Must be able to work any day of the week including weekends and holidays
- Must be team oriented and dedicated to providing excellent service
- Any hotel employee may be asked to use their personal vehicle for business purposes
- High school graduate or equivalent
Job Qualifications
- High school graduate or equivalent
- Previous hotel-related experience desired
- Good communication skills
- Spanish speaking skills a plus
- Team oriented and dedicated to excellent service
- Knowledge of front office equipment and reservation procedures
- Ability to use proper telephone etiquette
Job Duties
- Registers guests and assigns rooms
- Accommodates special requests whenever possible
- Assists in pre-registration and blocking of rooms for reservations
- Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
- Understands room status and room status tracking
- Knows room locations, types of rooms available, and room rates
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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