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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
Legal and identify theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is a leading vacation ownership and travel membership company recognized worldwide for its dynamic portfolio of resort, travel club, and lifestyle travel brands. The company is dedicated to putting the world on vacation by offering innovative vacation experiences to millions of travelers globally. With a mission centered around creating memorable travel experiences, Travel + Leisure Co. thrives on growth, innovation, and an engaging work environment that inspires learning and fun. Their culture emphasizes hospitality, dedication, and exceptional service, which fuels their ability to consistently delight guests and members alike.\n\nAs a Guest Services Associate at Travel +... Show More
Job Requirements
- Professional appearance and a positive, can-do attitude
- Excellent communication skills with the ability to read, write and understand English
- Ability to solve problems with minimal supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Strong attention to detail and organization skills
- Basic computer and office skills
Job Qualifications
- Professional appearance and a positive, can-do attitude
- Excellent communication skills with the ability to read, write and understand English
- Ability to solve problems with minimal supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Strong attention to detail and organization skills
- Basic computer and office skills
Job Duties
- Bring smiles to guests from around the world by providing warm welcomes
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions strictly following established procedures
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Provide guests with room rate quotes
- Respond to guest inquiries and concerns as quickly and completely as possible
Job Criteria
Experience
No experience required
Job Location
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