Front Desk Associate - Aramark at U of M Ross School of Business Och Fitness
Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $13.38 - $22.21
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plans like 401(k)
Paid time off including parental leave
Disability Coverage
work/life resources
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Known for its commitment to exceptional customer service and operational excellence, Aramark focuses on creating a positive impact for employees, clients, and communities. With a strong emphasis on career development, diversity, and inclusion, Aramark promotes an environment where employees have the opportunity to grow their talents, fuel their passions, and advance their professional journey. The company is dedicated to equal employment opportunity and fosters a workplace free of discrimination based on race, color, religion, national origin, age,... Show More
Job Requirements
- High school diploma or equivalent
- previous guest services experience
- ability to handle cash transactions accurately
- strong verbal and written communication skills
- excellent interpersonal skills
- organizational skills and attention to detail
Job Qualifications
- Previous guest services experience required
- previous cash handling experience preferred
- demonstrates excellent customer service skills
- demonstrates interpersonal and communication skills, both verbal and written
- demonstrate organizational skills, accuracy, and attention to detail
Job Duties
- Greet and provide customer service to guests while anticipating their needs
- supply guests or travelers with directions, travel information, and other information such as available services and points of interest
- book reservations, rentals, and coordinate registration
- operate a register and/or software system to complete cash and credit card transactions
- answer phone calls and emails and deliver messages as needed
- maintain excellent customer service and positive attitude towards guests, customers, clients, co-workers
- coordinate resolution of guest concerns
- communicate closely with all departments to ensure a seamless guest experience
Job Location
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