Front Desk Associate

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.93 - $24.29
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is a distinguished leader in the hospitality industry specializing in hotel development, management, and operations. With a robust portfolio including upscale select service, extended stay, and lifestyle hotels, OTO Development has firmly established its presence across key U.S. markets by partnering with some of the most reputable brands in the sector. The company has earned prestigious accolades such as Developer of the Year from major brand partners and has been recognized for its exceptional guest service, operational excellence, community involvement, and successes in sales, marketing, and revenue growth. OTO Development emphasizes creating an excellent work environment coupled with... Show More

Job Requirements

  • You love working with people and go above and beyond for guests' needs
  • You work well with others and enjoy being part of a team
  • You have excellent communication skills
  • You are a problem solver and solution finder to ensure the best guest experience
  • Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
  • Available to work an hourly schedule
  • Little to no travel required outside the property and surrounding area

Job Qualifications

  • Excellent oral, written, and interpersonal communication skills
  • Ability to work well with others in a team environment
  • Problem-solving and solution-finding skills focused on guest satisfaction
  • Experience with hotel electronic reservation systems preferred
  • Strong attention to detail and integrity in handling transactions

Job Duties

  • Assist guests in the check-in and check-out procedure as well as throughout their stay
  • Work proficiently on the hotel's electronic reservation system and other computer programs to ensure seamless workflow
  • Handle all financial matters including credit card and cash transactions securely and accurately
  • Anticipate guests' needs and maximize the guest experience
  • Collaborate with team members to foster a hospitable and customer-focused environment

Job Qualifications

Experience

No experience required

Job Location

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