Front Desk Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $16.00
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Work Schedule

Rotating Shifts
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Benefits

Employer Matching 401K Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
Vacation pay
Holiday pay
Management training

Job Description

Aperture Hotels is a well-established hotel management company that operates a diverse portfolio of renowned hotel brands, including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as independently managed properties. With a strong commitment to delivering excellent guest experiences, Aperture Hotels has built a reputation for integrity, growth, and value creation in the hospitality industry. The company fosters a dynamic work culture that promotes personal and professional development, encouraging employees to embody core values such as transparency, accountability, curiosity, growth, stakeholder value creation, and... Show More

Job Requirements

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High school diploma or GED

Job Qualifications

  • High school diploma or GED
  • AA or Bachelor’s degree preferred
  • Work experience in customer service in the hospitality field preferred
  • Experience with hotel operation systems preferred
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Strong organizational skills

Job Duties

  • Provide a welcoming environment at all times
  • Courteous phone etiquette
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Attempt to resolve complaints immediately and take ownership of situations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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