Front Desk Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.93 - $24.29
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is a premier hotel development and management company recognized for its dedication to operational excellence within the hospitality industry. With a robust portfolio that includes upscale select service, extended stay, and lifestyle hotels located strategically across key markets in the United States, OTO Development stands as a leader in hotel operations and guest service. The company has earned multiple accolades including Developer of the Year awards, recognizing its collaboration with some of the most powerful brands in the hospitality sector. OTO is known for its commitment to community service and achieving outstanding results in sales, marketing, and revenue... Show More

Job Requirements

  • Love working with people and willingness to go above and beyond for guests' needs
  • ability to work effectively as part of a team
  • comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
  • basic computer proficiency
  • high school diploma or equivalent

Job Qualifications

  • Excellent oral, written, and interpersonal communication skills
  • ability to work well with others in a team environment
  • strong problem-solving and solution-finding abilities
  • experience with electronic reservation systems preferred
  • previous hospitality or customer service experience advantageous

Job Duties

  • Assist guests in the check-in and check-out procedure, as well as throughout their stay
  • work proficiently on the hotel's electronic reservation system and other computer programs to ensure seamless workflow
  • handle all financial matters including credit card and cash transactions securely and accurately
  • anticipate guests' needs and maximize the guest experience
  • collaborate with team members to foster a hospitable and customer-focused environment

Job Qualifications

Experience

No experience required

Job Location

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