Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our esteemed hotel is a distinguished establishment renowned for its commitment to exceptional guest experiences and excellent hospitality services. Situated in a prime location, our hotel provides luxurious accommodations, top-tier amenities, and a warm, inviting atmosphere that caters to travelers from around the world. We strive to uphold the highest standards of service, offering guests a comfortable and memorable stay, whether they are visiting for business, leisure, or special events. Our dedicated team members are passionate professionals who contribute to sustaining the reputation of our hotel as a premier destination for comfort, convenience, and superior customer care.
We are curr... Show More
We are curr... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in front desk operations or customer service preferred
- Proficiency with computer systems and reservation software
- Ability to remain calm and professional in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Additional hospitality or customer service training is a plus
- Proven experience in front desk operations or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with computer systems and reservation software
- Ability to remain calm and professional in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
Job Duties
- Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner
- Manage reservations, cancellations, and modifications using the hotel management system
- Provide guests with information about hotel amenities, local attractions, and services
- Handle guest inquiries, requests, and complaints professionally and promptly
- Maintain accurate records of guest transactions and billing
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: