Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
retirement plans
flexible scheduling
Job Description
Our esteemed hotel is a leading establishment in the hospitality industry, known for delivering exceptional guest experiences with a focus on comfort, convenience, and personalized service. We pride ourselves on our warm, welcoming atmosphere, modern amenities, and commitment to quality. With a reputation for maintaining high standards and exceeding guest expectations, we have consistently made a mark as a preferred lodging destination for both business and leisure travelers. Our team operates in a dynamic, fast-paced environment where professionalism, integrity, and a positive attitude are highly valued. We are currently seeking motivated individuals to join our front desk team, a pivotal... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong interpersonal and communication skills
- Basic computer proficiency
- Cash handling experience
- Ability to work well in a team environment
- Attention to detail
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Strong communication and interpersonal skills
- Basic knowledge of computer systems and reservation software
- Ability to handle cash transactions accurately
- Excellent organizational skills
- Ability to work flexible schedules, including nights, weekends, and holidays
- Strong teamwork and customer service orientation
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
No experience required
Job Location
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