Frostbite Dispensary

Front Desk Associate

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive hourly wage
Retirement Plan
health benefits
employee discount
Opportunities for training and growth within the cannabis industry
Advancement potential within the company

Job Description

Frostbite Dispensary is a locally owned and operated cannabis retailer located in Roseville, Minnesota, serving the vibrant Twin Cities community. Known for its dedication to quality, safety, and education, Frostbite Dispensary offers a superior cannabis experience that reflects the beauty and spirit of Minnesota. The dispensary provides a thoughtfully curated selection of flower, prerolls, concentrates, edibles, vapes, tinctures, and topicals, all rigorously lab-tested to ensure consistency, safety, and superior quality. Frostbite's mission is rooted in nurturing curiosity and connection, offering every guest an elevated, informed journey into the world of cannabis. Their modern retail space is designed to embody the... Show More

Job Requirements

  • Minimum age of 21 years, per Minnesota state law
  • Ability to stand, walk, and remain on feet for extended periods
  • Ability to sit, type, and handle calls for extended periods
  • Must be able to lift up to 30 pounds occasionally
  • 1+ years of experience in customer service, hospitality, or security preferred

Job Qualifications

  • Must be at least 21 years old, per Minnesota state law
  • 1+ years of experience in customer service, hospitality, or security preferred
  • Excellent interpersonal and verbal communication skills with the ability to engage a diverse range of customers in a clear, respectful, and professional manner
  • Understanding of, or willingness to learn, Minnesota cannabis regulations, including ID verification, age restrictions, and purchase limits
  • Comfortable enforcing compliance, handling sensitive situations calmly, and maintaining a safe, secure environment for all guests and staff
  • Reliable, punctual, and able to work flexible schedules including evenings, weekends, and holidays
  • Consistently demonstrates integrity, discretion, and a customer-first mindset in all interactions
  • Security, hospitality, or customer service certifications are a plus

Job Duties

  • Greet every guest with warmth, professionalism, and respect
  • Check government-issued identification to confirm customers are 21+, ensuring strict adherence to Minnesota cannabis regulations
  • Manage guest check-in through POS, verify purchase eligibility, and maintain accurate records in compliance with all state requirements
  • Engage with guests to understand their needs, answer questions, and connect them with sales associates while adding information about their needs into their profile
  • Monitor entry and exit points, maintain secure access to limited access/restricted areas, and collaborate with third-party security during incidents or inspections
  • Work closely with budtenders to ensure smooth customer flow, assist during busy periods, and help guide guests through the purchasing process
  • Assist in maintaining a clean, organized, and visually appealing front lobby and retail area that reflects Frostbite’s brand standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.