Front Desk Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k)
flexible scheduling
Complimentary coffee

Job Description

Staybridge Suites/EVEN Hotel - Mayo Clinic Area in Rochester, MN is a reputable hospitality brand known for offering guests an inviting home-away-from-home experience with spacious suites, upscale comfort, and genuine hospitality. Conveniently located across from St. Mary's Hospital, this hotel serves a diverse clientele including business travelers, medical visitors, and tourists seeking a comfortable and welcoming environment during their stays. Staybridge Suites/EVEN Hotel prioritizes guest satisfaction and prides itself on creating a supportive, upbeat workplace culture where team members are valued and appreciated. As part of the InterContinental Hotels Group (IHG), this establishment emphasizes quality service and development opportunities within... Show More

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience
  • ability to stand for an 8-hour shift
  • valid driver's license with a clean driving record
  • availability to work evenings and weekends
  • familiarity with OPERA hotel management software
  • strong organizational skills and self-motivation

Job Qualifications

  • prior customer service or hotel experience
  • proficiency with OPERA software
  • friendly, professional, and positive attitude
  • effective problem-solving skills
  • good communication and interpersonal skills
  • ability to work evenings and weekends
  • valid driver's license with a clean driving record

Job Duties

  • greet guests warmly and manage check-in and check-out processes
  • handle phone calls and assist with reservations
  • provide guests with information about local dining, attractions, and hotel services
  • resolve guest issues and complaints with professionalism
  • maintain a clean and organized front desk area
  • utilize OPERA software for reservations and guest management
  • collaborate with team members to ensure excellent guest experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.