Front Desk Associate

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Benefits

supportive work environment

opportunities for growth

Job Description

We are a well-established hotel dedicated to providing exceptional hospitality and a welcoming environment for all our guests. Our hotel prides itself on delivering top-notch customer service, comfortable accommodations, and a memorable experience that keeps guests coming back. As a dynamic player in the hospitality industry, we focus on creating a warm and professional atmosphere where both guests and staff thrive. Our commitment to excellent service and operational efficiency allows us to maintain our reputation as a preferred destination for travelers and tourists alike.

We are currently seeking a friendly and professional Hotel Front Desk Associate to join o... Show More

Job Requirements

High school diploma or equivalent
previous experience in a customer service role
strong communication skills
proficiency with computer systems
ability to multitask
availability for weekends and holidays

Job Qualifications

High school diploma or equivalent
additional education in hospitality is a plus
previous experience in a customer service role, preferably in the hospitality industry
strong communication and interpersonal skills
proficient in using computer systems
ability to multitask and work in a fast-paced environment
detail-oriented with strong organizational skills
flexible schedule, including availability for weekends and holidays

Job Duties

Greet and check in guests in a friendly and efficient manner
handle guest inquiries and resolve any issues or complaints promptly
manage reservations and maintain accurate records in the hotel management system
process payments and maintain a balanced cash drawer
provide information about hotel services, local attractions, and dining options
assist with administrative tasks as needed, including filing and data entry
collaborate with housekeeping and maintenance teams to ensure guest satisfaction
uphold hotel policies and procedures to ensure a safe and secure environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: