Front Desk Associate

Fort Worth, TX, USA|Remote, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $29.00
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Work Schedule

Standard Hours
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Benefits

Starting pay $29/hour
training provided
friendly work environment
Opportunity for growth
flexible scheduling
supportive team
Positive work culture

Job Description

We are a dynamic and customer-centric organization committed to delivering exceptional service and creating positive experiences for every customer interaction. As a friendly and reliable company, we pride ourselves on our welcoming atmosphere and dedicated team members who ensure every visitor and caller feels valued and attended to. Our focus is on providing high-quality support from the very first contact, whether that is in person, over the phone, or via digital channels. We believe that the front desk is the heart of our customer engagement, making it vital to have an efficient, approachable, and professional presence at this key position... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Friendly and professional attitude
  • Ability to multitask in a busy environment
  • Basic computer skills
  • Willingness to learn new software
  • Dependability and punctuality

Job Qualifications

  • Strong communication skills
  • Customer-focused mindset
  • Attention to detail
  • Ability to stay organized
  • Tech-savvy and quick to learn new systems
  • Dependable and punctual
  • No previous experience required

Job Duties

  • Greet and assist customers in person, over the phone, and via email or live chat
  • Answer questions, provide product or service information, and help resolve basic issues
  • Manage front desk operations, including logging inquiries and updating records in systems like Zendesk, Salesforce, or similar tools
  • Follow up with customers to ensure their needs were met
  • Communicate common issues or feedback to internal teams to support continuous improvement
  • Help maintain an organized and welcoming front desk or reception area

Job Qualifications

Experience

No experience required

Job Location

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