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Front Desk Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid sick leave
401k retirement plan with company match
Employee discount on AoPS Academy classes
Employee discount on AoPS Online
Employee discount on Beast Academy Online subscriptions

Job Description

AoPS Academy is an esteemed program under the umbrella of Art of Problem Solving (AoPS), a globally recognized leader in K-12 advanced education. Since its inception in 2003, AoPS has been dedicated to discovering, inspiring, and training the next generation of exceptional problem solvers. With a rich history of educating hundreds of thousands of top students across the United States, AoPS achieves its mission through a multifaceted approach that includes an online school, in-person academies, specialized textbooks, and cutting-edge online learning systems. The Academy provides a unique problem-solving curriculum designed to challenge high-performing students, enabling them to develop critical thinking... Show More

Job Requirements

  • Education high school diploma or equivalent
  • experience confidently interacting with customers
  • experience with families and students preferred
  • strong organizational and computer skills
  • excellent verbal and written communication skills
  • ability to work independently and collaboratively
  • proficiency with Google Workspace applications
  • motivated to learn new technologies
  • ability to lift up to 25lbs
  • legally authorized to work in the US

Job Qualifications

  • Experience confidently interacting with customers
  • experience interacting with families and students (elementary through high school) preferred
  • strong organizational and computer skills
  • excellent verbal and written communication skills
  • knowledge of correct grammar, spelling, and English usage
  • ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public
  • ability to work both independently and collaboratively
  • maintain flexibility to effectively solve problems under pressure
  • administrative and/or customer service experience
  • proficiency with Google Workspace applications (i.e., Docs, Sheets, Calendar, etc.)
  • motivated to learn new technologies
  • maintain customer confidentiality
  • excited about the mission of motivating high-performing students
  • ability to lift up to 25lbs

Job Duties

  • Serve as campus receptionist
  • answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
  • manage and respond to customer inquiries both by phone and email
  • maintain multiple calendars, schedule meetings and ensure everything is up-to-date
  • use internal database to generate reports and lists
  • data entry
  • provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
  • organize and prepare classroom and office supplies
  • supervise students between classes
  • perform light cleaning duties
  • assume responsibility for the organization, operation, and appearance of the lobby and front desk area
  • participate in occasional outreach/in-reach opportunities
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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