Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $33,732.51 - $36,960.91
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Bonus incentive program
Medical insurance
Dental Insurance
Job Description
The Grand Hotel is a prestigious hospitality establishment known for its commitment to delivering superior guest experiences through exceptional customer service and a warm, welcoming atmosphere. As a well-established hotel catering to a diverse clientele, The Grand Hotel prides itself on its attention to detail, quality accommodations, and a team-oriented culture that ensures every guest feels valued and cared for during their stay. Whether visitors are traveling for business or leisure, The Grand Hotel strives to make every interaction memorable by providing top-notch amenities, knowledgeable staff, and a safe, comfortable environment. The hotel operates with both part-time and full-time positions... Show More
Job Requirements
- At least 18 years old
- High school graduate
- Read, write, and speak English fluently
- Prior computer experience necessary
- Valid driver’s license with a good driving record
- Demonstrate excellent guest service skills
- Have a flexible work schedule
- Possess basic office skills and phone etiquette
- Prior customer service or hospitality experience preferred
Job Qualifications
- At least 18 years old
- High school graduate
- Read, write, and speak English fluently
- Prior computer experience
- Valid driver’s license with a good driving record
- Excellent guest service skills
- Flexible work schedule
- Basic office skills and phone etiquette
- Prior customer service or hospitality experience preferred
Job Duties
- Work the front desk and property management system effectively, taking reservations, checking guests in and out, handling guest requests
- Be responsible for all front desk procedures and policies
- Participate actively in sales and marketing efforts
- Handle accounting and cash management duties accurately
- Attend and participate in all required meetings
- Develop a thorough knowledge of room rates, locations, and types
- Act as concierge when needed
- Drive the hotel shuttle
- Ensure the safety and security of guests, belongings, and coworkers
- Maintain proper key control
- Inventory and replenish front desk supplies as necessary
- Communicate effectively with coworkers in all departments
- Work collaboratively as a team with all staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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