Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
career growth and learning opportunities
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
paid time off and vacation
Employee Travel Discounts
free shift meal
Free parking
Job Description
Portland Embassy Suites, located at 7900 Northeast 82nd Avenue in Portland, OR 97220, is a distinguished hotel known for its exceptional hospitality and convenient proximity to Portland International Airport. The Embassy Suites Portland Airport features 251 guest suites along with 20,000 square feet of meeting space, offering both comfort and versatility for leisure and business travelers alike. Situated less than half a mile from the airport and just seven miles from downtown Portland, the hotel provides easy access to major attractions and suburban areas through nearby light-rail public transportation. This prime location enhances guests' experiences by enabling quick, convenient travel... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills
- Ability to multi-task and operate computer systems
- Ability to stand for long periods
- Available to work weekends and holidays
- Positive attitude and team player mentality
Job Qualifications
- High school diploma or equivalent
- Strong desire to make impactful guest service
- Excellent verbal and written communication skills
- Outgoing and engaging personality
- Ability to quickly learn and operate property management systems
- Physical ability to stand for entire shift
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Provide exceptional customer service by engaging and showing sincere interest
- Check guests in, ensuring proper credit, noting and fulfilling special requests, and confirming accurate information
- Assist guests with sending and receiving faxes, packages, and mail
- Help resolve problems and handle guest recovery when issues occur
- Commit to equitable treatment and equal access for all associates and guests
- Value and respect contributions of team members
- Become knowledgeable about local area including shopping, dining, and directions
- Fulfill additional responsibilities as needed such as shuttle driving and concierge duties
- Interact professionally with hotel staff and assist other departments as necessary
Job Qualifications
Experience
No experience required
Job Location
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