Front Desk Associate

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Benefits

employee discount

Job Description

Bunda is a dynamic health and fitness studio devoted to delivering a unique and engaging exercise experience specialized around their signature workout programs. As a vibrant part of the wellness community, Bunda prides itself on fostering a supportive and inclusive environment where clients can achieve their fitness goals while enjoying motivational and fun workouts. Situated in a welcoming studio setting, Bunda combines expert coaching with the latest fitness techniques to encourage a healthy lifestyle among its members.

The Front Desk Associate role at Bunda is a vital position responsible for the smooth operation of the studio's daily activities and m... Show More

Job Requirements

Minimum age of 18 years
Must have outstanding customer service and problem-solving skills
Must have the ability to prioritize and multi-task within a fast-paced environment
Willingness to initiate tasks and perform duties without direction
Excellent communication skills and be able to work with a wide range of personalities
Responding to clients' requests with a can-do attitude
Cooperative manner with an optimistic attitude
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Friendly and professional phone, email and text etiquette
Superior organizational skills
Have an eye for detail and care for the studio's appearance and cleanliness
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Work as a cohesive team with all Bunda's staff members to ensure efficiency and effectiveness
Must be able to work in a fast-paced environment
Must be able to kneel, bend, reach, climb and stand for long durations of time
Must be able to lift/carry 40lbs+

Job Qualifications

Outstanding customer service and problem-solving skills
Excellent communication skills and ability to work with a wide range of personalities
Experience working in a fast-paced environment
Ability to prioritize and multitask effectively
Friendly and professional phone, email and text etiquette
Strong organizational skills
Ability to work as part of a cohesive team
Enthusiastic and positive attitude
Experience with membership or client database systems is a plus

Job Duties

Provide high-level customer service and hospitality to clients
Maintain a positive attitude and take initiative
Greet, assist and check in clients
Provide support to Bunda instructors so they are set up for a successful class
Handle studio membership database, register new clients, receive membership payments and maintain client base
Extremely knowledgeable of the Bunda program and the ability to respond to clients' questions
Maintain knowledge of Bunda's memberships and class packages
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Work as a cohesive team with all staff members to ensure efficiency and camaraderie
Assist with the training of new hires for the front desk staff team
Maintain product knowledge for all studio retail operations
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep, including cleaning of exercise equipment (stations, Stairmasters, weights), floors and mirrors
Bathroom and changing room cleaning
Assist the Studio Manager in daily studio tasks and projects as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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