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Job Overview
Compensation
Hourly
Exact $17.13
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Gym membership
Job Description
Gold's Gym is a globally recognized fitness center franchise renowned for its comprehensive workout facilities, expert personal training services, and commitment to helping individuals achieve their health and fitness goals. Established with a vision to inspire and empower members to live healthier lives, Gold's Gym has grown into an industry leader providing premium gym experiences across numerous locations worldwide. The gym offers an extensive range of equipment, group fitness classes, and personalized support, tailored to meet the diverse needs of its members, from beginners embarking on a fitness journey to elite athletes honing their skills. Known for its welcoming environment... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Effective communication skills
- Understanding of basic accounting principles
- Knowledge of cash handling procedures
- Functional computer skills
- Ability to multi-task
- Flexible schedule including holidays and weekends
- Ability to lift 25lbs repeatedly
- Ability to stand for extended periods
- Commitment to company vision and policies
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Ability to communicate effectively with staff and members
- Effective verbal, non-verbal, and written communication skills
- Understanding of basic accounting principles
- Knowledge of basic cash processing procedures
- Functional computer skills
- Ability to multi-task
- Flexibility to work holidays and weekends
- Ability to lift 25lbs repeatedly and stand for long periods
- Commitment to uphold Gold's Gym vision, mission, values, and code of conduct
- Compliance with all company policies and procedures
Job Duties
- Greet each member and guest enthusiastically using proper greeting for time of day
- Provide security and control to the front door and retail area
- Check each member into the gym using proper procedures
- Monitor check-ins for delinquent accounts and notify Gym Operations Supervisor
- Register all guests using proper registration procedures
- Direct guests and appointments promptly to appropriate fitness consultants
- Answer phone calls by the third ring using professional greeting
- Address caller requests and take appropriate messages
- Register telephone inquiries and transfer calls to fitness consultants
- Follow up on telephone inquiries to ensure booking
- Respond immediately to member requests, inquiries, and concerns
- Maintain neat appearance and wear proper uniform with nametag
- Distribute keys, towels, and other materials as needed
- Reserve time and make appointments for special classes or activities
- Process retail and concession sales
- Attend all staff meetings as directed
- Clean and maintain front desk area according to standards
- Conduct gym walk-throughs as designated
- Follow proper opening and closing procedures
- Log all maintenance concerns
- Report safety concerns
- Notify management of incidents requiring reports
- Work scheduled hours and adhere to attendance policies
- Perform other assignments including light cleaning and picking up weights
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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