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Marriott International logo

Front Desk Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career growth

Job Description

Courtyard by Marriott Miami Airport is a premier hotel part of the globally recognized Marriott International portfolio, designed specifically to cater to business travelers and leisure guests alike. Situated at 1201 NW 42nd Ave, Miami, Florida, this hotel offers a welcoming and modern environment that combines comfort with convenience, providing guests with exceptional service and memorable experiences. Marriott International is renowned for its commitment to diversity, equality, and inclusion, fostering a workplace culture that values the unique backgrounds and talents of its associates. The Courtyard brand focuses on delivering a guest experience that empowers travelers, ensuring their needs are met... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Ability to stand, sit, or walk for extended periods
  • Capability to move, lift, carry, push, pull, or place objects weighing up to 25 pounds without assistance
  • Willingness to follow company policies and procedures
  • Commitment to maintaining confidentiality and protecting company assets
  • Ability to uphold quality standards and professional appearance
  • Willingness to perform hands-on duties including bending, twisting, and stooping

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • No prior work experience required
  • No supervisory experience required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Customer service-oriented mindset
  • Professional appearance and demeanor

Job Duties

  • Deliver a memorable guest experience beyond check-in and check-out
  • Provide a variety of services addressing guest needs throughout the hotel
  • Process operational needs efficiently and accurately
  • Respond promptly and professionally to guest requests
  • Complete daily reports and administrative tasks as required
  • Serve and deliver quality meals to guests
  • Share knowledge of local attractions and hotel highlights to enhance guest stay

Job Qualifications

Experience

No experience required


Job Location

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