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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.92 - $16.92
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
401(k) retirement savings plan
flexible spending accounts
Vacation pay
sick pay
Holiday pay
Free Black Card Membership
Tuition Reimbursement
Employee Discounts
team-building events
Job Description
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,000 clubs and continuously expanding. At the heart of our company is a mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We pride ourselves on building a supportive and engaging culture rooted in core values that prioritize health, wellness, and inclusivity. Being part of the Planet Fitness family means joining a team that cares profoundly about bettering the health and wellbeing of communities nationwide while fostering an environment where everyone feels... Show More
Job Requirements
- 6-12 months of experience in a customer service environment preferred
- must be 18 years of age or older
- willing to become CPR/AED certified
- basic computer proficiency
- continual standing and moving throughout the club
- ability to lift up to 75 pounds
- frequent cleaning and sanitizing of equipment and facilities
- able to communicate effectively in person and on the phone
- able to handle toxic chemicals safely
- able to perform tasks requiring bending and twisting positions
Job Qualifications
- 6-12 months of experience in a customer service environment preferred
- must be 18 years of age or older
- willing to become CPR/AED certified (training provided)
- basic computer proficiency
Job Duties
- Greet members/guests as they enter and exit the club
- assist with questions or concerns as they check in
- promote the Judgement Free Zone by connecting with members on the club floor and offering support
- resolve member concerns and escalate to a Manager as needed
- answer phones and assist callers with inquiries
- perform membership related functions such as sign-ups, billing updates, cancellations, and transfers
- conduct prospective member calls and tours assessing membership needs
- execute retail transactions accurately and drive sales goals
- clean and sanitize exercise equipment and spa amenities regularly
- ensure restrooms are stocked, clean, and clutter free
- perform comprehensive club walkthroughs addressing safety, policy, and cleanliness issues
- promptly address maintenance and facility concerns
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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