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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $20.65
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Travel Discounts
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Free on-site parking
Associate Appreciation Week
Monthly recognition and reward programs
Department celebrations
Work shoe stipend
Job Description
Hyatt Vacation Club (HVC) is part of the globally recognized Hyatt Hotels Corporation, known for delivering exceptional hospitality and memorable vacation experiences. Hyatt Vacation Club specializes in vacation ownership and timeshare properties, offering guests the opportunity to enjoy luxurious accommodations and premium amenities across prime vacation destinations. As a respected leader in the hospitality industry, Hyatt Vacation Club combines the trusted heritage of Hyatt with a commitment to innovative vacation solutions that foster relaxation, connection, and enjoyment for travelers worldwide. The work environment at HVC is supportive, friendly, and beautifully maintained, reflecting the company’s dedication to both guests and its... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Able to stand, sit, or walk for an extended period of time
- Lift, carry, push, or pull items that weigh up to 25 pounds without assistance
- Position may require background and drug screening contingent on company policy
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Demonstrated problem-solving skills
- Positive and friendly attitude with a customer-focused approach
- Ability to operate telephone systems and basic computer skills
Job Duties
- Checks owners/guests into their villas and reviews property amenities, services, hours of operation, and local areas of interest and activities
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues
- Identifies and explains room features to guests such as use of room keys, ice and vending areas
- Follows up with owners/guests to ensure their requests or problems have been met to their satisfaction
- Answers telephone calls and routes calls to the proper department
- May assist with bellman and runner duties depending on facility or location
- Welcomes and greets guests and anticipates and addresses their needs
- Interacts with colleagues and guests professionally and promptly
- Contributes to team goals and follows company policies and safety procedures
Job Qualifications
Experience
No experience required
Job Location
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