Marriott International, Inc logo

Front Desk Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Work-life balance programs
Diversity and inclusion initiatives

Job Description

Courtyard by Marriott Miami Airport is a distinguished hotel located at 1201 NW 42nd Ave, Miami, Florida. Part of the globally recognized Marriott International brand, this establishment caters primarily to business and leisure travelers seeking comfort, convenience, and quality service near Miami Airport. Marriott International is renowned for its commitment to excellence, innovation, and inclusivity in hospitality, consistently delivering memorable experiences for its guests. The Courtyard brand specifically targets business travelers with thoughtfully designed accommodations and amenities that support productivity and relaxation alike.

This position is a full-time, non-management role situated within the Rooms & Guest Services Operations cate... Show More

Job Requirements

  • high school diploma or ged equivalent
  • no prior related work experience required
  • no supervisory experience required
  • ability to stand, sit, and walk for extended periods
  • capable of lifting objects up to 25 pounds without assistance
  • ability to bend, reach, stretch, and move comfortably
  • availability to work full time
  • professionalism in appearance and communication

Job Qualifications

  • high school diploma or ged equivalent
  • strong customer service and communication skills
  • ability to multitask and work in a fast-paced environment
  • basic knowledge of hotel operations preferred
  • willingness to perform physical tasks involving lifting and mobility
  • team-oriented attitude
  • fluency in english and spanish is a plus

Job Duties

  • greet and assist guests with check-in and check-out procedures
  • proactively provide guest services beyond front desk tasks
  • handle guest requests and inquiries promptly
  • serve quality food and beverages as needed
  • complete operational reports and documentation
  • share information about local events and attractions
  • maintain a safe and professional work environment

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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