Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Unlimited PTO
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) matching
Learning and educational incentives
Volunteer time off
Well-being programs
company events
Self improvement and productivity tools
Job Description
DLP Capital is a dynamic and forward-thinking company headquartered in St. Augustine, Florida, dedicated to financing and building Thriving Communities centered around safe, attainable housing. As a leader in the affordable housing finance industry, DLP Capital has earned recognition as one of the fastest-growing private companies in America, being named to the Inc. 5000 list for twelve consecutive years. The company’s mission is transformative, focused on positively impacting lives by funding the creation of communities that foster growth, stability, and wellness for residents and investors alike. At its core, DLP Capital is driven by values rooted in greatness, community, authenticity,... Show More
Job Requirements
- Welcome working in and thriving in a fast-paced environment
- Able to lift 20-25 pounds
- Minimum of 2 years of client-facing experience
- Leasing or Property Management experience is a plus
- Basic computer literacy skills and talent for technology
- Advanced written and verbal communication skills
- Polite, friendly, and self-assured attitude
- Skills in multitasking and good time management
- AppFolio experience a plus
Job Qualifications
- Minimum of 2 years of client-facing experience
- Basic computer literacy skills and talent for technology
- Advanced written and verbal communication skills
- Polite, friendly, and self-assured attitude
- Skills in multitasking and good time management
- Leasing or Property Management experience is a plus
- AppFolio experience is a plus
Job Duties
- Oversee deliveries to the lobby and mailroom area
- Assist in answering all incoming phone calls by the second ring
- Ability to listen actively and handle emotional residents with professionalism
- Act as the primary point of contact for tenant inquiries and complaints ensuring all submissions are logged in the property management software
- Manage building key fobs including issue, track, log, collect, and replacement
- Keep the front lobby neat and professional-looking at all times
- Process important queries and manage customer expectations in a polite and friendly manner
- Accomplish office tasks and follow up through to completion
- Serve as a backup to the other Executive and Administrative assistants
- Serve as the first person that visitors and callers to the St. Augustine office interact with, representing DLP in a professional and kind way
- Greet and check-in DLP guests and visitors
- Be part of the Office Administration team responsible for maintaining a professional and pleasant office environment, including ordering supplies, managing vendor relations, and suggesting improvements
- Be part of the Sunshine team and attend all meetings
- Deliver a WOW Service to customers, clients, visitors, and team members, maintaining a professional environment
- Act as a WOW concierge to our investors for their vacation rental reservations and provide additional local area information
- Perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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