Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $29.00 - $31.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
flexible schedule
Commuter Benefits
Employee assistance program
Retirement Plan
Job Description
TPZ's Innovation Center, located at 31 Heath Street in Boston, is a vibrant hub dedicated to fostering educational opportunities and breaking down systemic barriers that can hinder student success. TPZ, or The Possible Zone, is a unique organization committed to providing dynamic and experiential learning experiences that extend beyond traditional classroom settings. By partnering with educational institutions, industry leaders, and community organizations, TPZ offers personalized and competency-based programming designed to equip high school students with in-demand skills and real-world knowledge. At its core, TPZ strives to inspire students to envision their futures and pursue pathways that lead to economic mobility... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a reception or customer service role
- Effective communication skills
- Ability to manage multiple tasks simultaneously
- Proficiency with office technology
- Flexibility to accommodate variable schedule needs
- Commitment to diversity, equity, and inclusion
- Passion for working with youth
- Strong organizational skills
Job Qualifications
- Previous reception, front desk, or customer service experience with demonstrated ability to operate in fast-paced environments
- Ability to communicate effectively with students, staff, community members and business executives
- Strong organizational abilities with excellent attention to detail and the capacity to handle multiple tasks simultaneously
- Flexibility to work on short notice and adapt to changing schedules based on staff coverage needs
- Proficiency with standard office technology, including multi-line phone systems, Google Office Suite, and basic office equipment
- Strong verbal communication skills and demonstrated ability to operate in fast-paced environments
- Passion for youth development and education and belief in the power of young people to pursue and achieve their highest aspirations
- Experience with an entrepreneurial venture or start-up strongly preferred
- Alignment with our mission and demonstrated commitment to core competencies (Leadership, Creativity & Innovation, Collaboration, Communication, Problem Solving, Continuous Learning)
- A commitment to Diversity, Equity, and Inclusion in all activities
Job Duties
- Serve as the first point of contact for students, staff, and visitors, maintaining a welcoming and professional atmosphere while managing incoming calls, greeting guests, and directing them to appropriate staff members or meeting locations
- Coordinate visitor access by following established security protocols and ensuring all guests follow check-in procedures
- Handle incoming communications professionally, including answering and routing phone calls, taking messages, and responding to general email inquiries according to organizational protocols
- Support basic administrative tasks as needed, such as accepting deliveries, organizing incoming mail, and maintaining the reception area's professional appearance
- Provide front desk coverage during all-staff meetings, off-site events, and overnight retreats
- Maintain accurate visitor logs and ensure compliance with safety regulations
- Assist with scheduling and coordinating appointments as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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