Front Desk Assistant (Santa Monica Hospital)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.42 - $37.49
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
UCLA Health Santa Monica Hospital is a prestigious medical institution located in Santa Monica, California, known for providing top-tier healthcare services to the local community and beyond. As part of the UCLA Health system, this hospital is committed to delivering innovative and high-quality care, embracing a patient-centered approach that benefits from the latest medical advancements and a dedicated team of healthcare professionals. The hospital prides itself on fostering a collaborative work environment where every team member is valued for their unique contributions towards improving patient outcomes. This establishment is part of a larger network that is recognized nationally for its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in healthcare or administrative role preferred
- Strong verbal and written communication skills
- Proficiency with computer and phone systems
- Ability to handle multiple tasks and prioritize effectively
- Flexibility to travel to various orthopaedic clinics as assigned
- Commitment to providing compassionate patient service
Job Qualifications
- High school diploma or equivalent
- Experience in a medical office or healthcare setting preferred
- Strong communication and customer service skills
- Ability to operate multi-line phone systems and computer software
- Knowledge of medical terminology and insurance verification processes is advantageous
- Detail-oriented with good organizational skills
Job Duties
- Answering and directing central phone lines
- Front desk duties including greeting, check-in, discharge, and preparation of patient charts
- Patient scheduling, interviewing, and encounter registration
- Verifying insurance benefits and recording benefits for finance review
- Monitoring collection, quality control, and processing of charge documents
- Updating referrals and new authorization dates and extended treatments
- Performing other administrative duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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