Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $28.37
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k)
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for delivering exceptional service, innovative experiences, and unmatched comfort to guests worldwide. Operating within the Hilton neighborhood of Houston, Texas, the Rotary House Hotel embodies Marriott's commitment to outstanding hospitality and guest satisfaction. This full-time management position at the Rotary House Hotel offers an exciting opportunity to be part of a prestigious hotel brand that values diversity, creativity, and professional growth. The hotel provides a welcoming environment where associates are encouraged to thrive and contribute to a culture of excellence, fostering career advancement and personal development in a... Show More
Job Requirements
- High school diploma or GED
- Three years experience in guest services, front desk, housekeeping or related professional area
- OR two-year degree from accredited university in related major
- One year experience in guest services, front desk, housekeeping or related area
- Ability to work full-time in Houston, Texas
- Management skills
- Basic knowledge of night audit procedures
- Familiarity with hotel operational software and equipment
- Strong communication skills
- Commitment to guest satisfaction and hotel standards
Job Qualifications
- High school diploma or GED with 3 years experience in guest services or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with 1 year experience
- Understanding of hospitality operations including housekeeping, front desk, and guest services
- Effective communication and leadership skills
- Ability to manage budgets and control expenses
- Competency in handling guest interactions and complaint resolution
Job Duties
- Open and close front desk and housekeeping shifts ensuring completion of shift checklists
- Run and review critical information in room operations reports
- Operate department equipment and report malfunctions
- Ensure employees have proper supplies and uniforms
- Understand and comply with night audit and loss prevention procedures
- Communicate performance expectations to employees
- Schedule employees to meet business demands and track attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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