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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Day Shifts
Benefits
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Life insurance
Job Description
Northeastern University is a prestigious private research university known for its commitment to experiential learning, innovation, and community collaboration. With campuses in Boston, Seattle, San Jose, and a global network, it offers a dynamic and inclusive environment for students, faculty, and staff. The Roux Institute at Northeastern University, where this position is based, focuses on the intersection of technology, business, and society, fostering innovation and preparing students for the future job market. Northeastern's emphasis on diversity, equity, and inclusion shapes its welcoming community and supportive workplace culture.
The Front Desk Assistant role at the Roux Institute is a pivotal posi... Show More
The Front Desk Assistant role at the Roux Institute is a pivotal posi... Show More
Job Requirements
- Temporary position
- Demonstrate a customer-first, can-do, anything-is-possible attitude
- Demonstrate maturity, diplomacy, common sense, close attention to detail, professionalism and ability to prioritize and adapt in a fast-paced environment
- Effectively troubleshoot and resolve office technology issues
- Ability to organize, manage, and conceptualize projects
- Excellent writing and analytical skills
- Strong interpersonal and communications skills
- Excellent organizational and time-keeping skills
- Proficiency in Microsoft Office applications such as Word, Excel and PowerPoint, and ease in learning new applications
Job Qualifications
- Demonstrate a customer-first, can-do, anything-is-possible attitude
- Demonstrate maturity, diplomacy, common sense, close attention to detail, professionalism and ability to prioritize and adapt in a fast-paced environment
- Effectively troubleshoot and resolve office technology issues
- Has the ability to organize, manage, and conceptualize projects
- Excellent writing and analytical skills as well as strong interpersonal and communications skills
- Excellent organizational and time-keeping skills
- Excellent computer skills - effectively utilizing Microsoft Office applications such as Word, Excel and PowerPoint, and ease in learning new applications
Job Duties
- Provides a welcoming, inclusive, and informative experience for visitors to campus - leads people through the check-in process and connects them to their host or necessary resources
- Communicates effectively with other operations team members verbally and through documentation and takes a team-oriented approach to their work
- Handles conflicts or the unexpected with diplomacy, tact, and common sense
- Can handle confidential information with discretion
- Addresses day-to-day troubleshooting questions brought up by campus users
- Works with IT/AV to ensure technical support for equipment, especially in regard to supporting evening classrooms
- Coordinates with campus security guard for campus safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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