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Front Desk Assistant

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible Schedule
Dental Insurance

Job Description

We are a well-established organization committed to providing exceptional service and a welcoming environment for all clients, visitors, and employees. Renowned for our professionalism and dedication, our company thrives on delivering a seamless and positive experience right from the first point of contact. As a company, we understand the importance of efficient front desk operations in setting the tone of our workplace and maintaining smooth communication across various departments. Our commitment to excellence drives us to seek a Front Desk Assistant who embodies professionalism, organization, and a customer-centric approach.

The role of Front Desk Assistant is pivotal in creatin... Show More

Job Requirements

  • A high school diploma or similar certification
  • Proven effective communication skills
  • Strong interpersonal skills
  • Experience operating office machinery
  • Familiarity with Microsoft Office Suite or appointment management software
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional and welcoming demeanor

Job Qualifications

  • A high school diploma or a similar certification
  • Effective communication skills
  • Proficient interpersonal skills
  • Ability to operate office machinery like phone systems, printers, and computers
  • Understanding of Microsoft Office Suite and/or programs designed for managing appointments
  • Associate degree is advantageous

Job Duties

  • Offer polite and professional help to visitors, clients, and staff members
  • Manage incoming phone calls through the use of a multi-line telephone system, ensuring timely and accurate responses
  • Coordinate guest arrivals, departures, and appointment arrangements where applicable
  • Make sure the front desk and lobby area are clean, orderly, and inviting to visitors
  • Perform essential office responsibilities like entering data, organizing paperwork, and distributing incoming mail
  • Supervise visitor admittance and enforce necessary security procedures
  • Encourage transparent and open communication with other departments to support smooth operations
  • Handle queries and resolve grievances or direct them to the appropriate personnel

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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