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Front Desk & Administrative Support - Cannabis Retail

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Employee Product Discounts
ongoing training
growth opportunities
Professional culture

Job Description

DACUT Cannabis Retail is a dynamic and forward-thinking cannabis retail establishment committed to delivering exceptional customer experiences while maintaining the highest standards of professionalism and compliance. Operating in the rapidly evolving cannabis industry, DACUT emphasizes a culture where hospitality seamlessly intersects with administrative excellence. This unique blend shapes an environment that not only welcomes customers warmly but also supports the operational and leadership aspects of the business with precision and discretion. At DACUT, the front desk role transcends traditional receptionist duties, embodying a leadership-facing, customer-centric position that significantly influences the tone and success of the entire store experience.

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Job Requirements

  • Must be 21 or older
  • Ability to pass required background checks
  • Cannabis experience is a plus but not required
  • Proficiency with computers, scheduling tools, and POS systems
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Naturally warm, confident, and engaging demeanor
  • Ability to multitask gracefully in a fast-paced environment
  • Comfortable working closely with management and leadership
  • Professional appearance and presentation

Job Qualifications

  • Experience in hospitality, concierge, front desk, or luxury retail
  • Experience in administrative, executive assistant, or office coordination roles
  • Strong customer experience skills
  • Naturally warm, confident, and engaging demeanor
  • Highly organized with strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask gracefully in a fast-paced environment
  • Comfortable working closely with management and leadership
  • Professional appearance and presentation
  • Proficiency with computers, scheduling tools, and POS systems

Job Duties

  • Deliver a warm, confident, and professional welcome to every guest
  • Manage compliant customer check-ins with accuracy and discretion
  • Maintain a calm, polished presence during high-volume periods
  • Serve as the final touchpoint for customer satisfaction before departure
  • Communicate promotions, loyalty programs, and store updates clearly
  • Answer questions with confidence or seamlessly escalate to management
  • Represent the DACUT brand with professionalism, poise, and hospitality
  • Act as a trusted support partner to store leadership
  • Assist with scheduling coordination, internal communication, and daily flow
  • Track observations, customer feedback, and operational needs
  • Help maintain organized front-of-house systems and documentation
  • Monitor lobby flow, wait times, and guest experience
  • Assist with light inventory coordination and administrative tasks
  • Support website accuracy and promotional visibility when needed
  • Research competitor offerings and relay insights to management
  • Uphold all state cannabis regulations with precision
  • Handle sensitive information with discretion and professionalism
  • Maintain accurate records and documentation at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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