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Front Desk & Administrative Support - Cannabis Retail

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Vision Insurance

Job Description

DACUT Cannabis Retail is a company that blends the worlds of hospitality and administration to create an exceptional customer experience at the forefront of the rapidly evolving cannabis retail industry. As a leader in this niche sector, DACUT takes pride in setting high standards for professionalism and customer engagement in its stores. The company is dedicated to providing a welcoming, compliant, and operationally sound environment for both its customers and employees, positioning itself as a respected name within cannabis retail. Through its focus on excellence, DACUT fosters a culture of respect, teamwork, and growth opportunities rooted in a hospitality-driven ethos.<... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 1 year of experience in hospitality, customer service, or administrative roles
  • must be 21 or older and able to pass required background checks
  • ability to maintain professionalism, discretion, and punctuality
  • excellent interpersonal and communication skills
  • ability to multitask effectively under pressure
  • cannabis industry experience is a plus but not required
  • proficiency with computers and scheduling software
  • flexible and dependable work ethic
  • comfortable supporting leadership and maintaining compliance standards

Job Qualifications

  • experience in hospitality, concierge, front desk, or luxury retail
  • experience in administrative, executive assistant, or office coordination roles
  • strong customer experience skills
  • naturally warm, confident, and engaging demeanor
  • highly organized with strong attention to detail
  • excellent verbal and written communication skills
  • ability to multitask gracefully in a fast-paced environment
  • comfort working closely with management and leadership
  • professional appearance and presentation
  • proficiency with computers, scheduling tools, and POS systems

Job Duties

  • deliver a warm, confident, and professional welcome to every guest
  • manage compliant customer check-ins with accuracy and discretion
  • maintain a calm, polished presence during high-volume periods
  • serve as the final touchpoint for customer satisfaction before departure
  • communicate promotions, loyalty programs, and store updates clearly
  • answer questions with confidence, or seamlessly escalate to management
  • represent the DACUT brand with professionalism, poise, and hospitality
  • act as a trusted support partner to store leadership
  • assist with scheduling coordination, internal communication, and daily flow
  • track observations, customer feedback, and operational needs
  • help maintain organized front-of-house systems and documentation
  • monitor lobby flow, wait times, and guest experience
  • assist with light inventory coordination and administrative tasks
  • support website accuracy and promotional visibility when needed
  • research competitor offerings and relay insights to management
  • uphold all state cannabis regulations with precision
  • handle sensitive information with discretion and professionalism
  • maintain accurate records and documentation at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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