Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
Paid Time Off
Holiday pay
Commuter allowance
tip pooling
Employee Discounts
Job Description
MarQueen Hotel, a distinguished establishment operating under Columbia Hospitality, represents a vibrant and welcoming environment in the hospitality industry. Columbia Hospitality is known for its commitment to delivering exceptional guest experiences and fostering a values-based culture. The hotel prides itself on creating memorable stays for guests through a blend of exemplary service, innovative approaches, and a culture that values inclusivity and continuous growth. MarQueen Hotel operates as a full-service hotel, providing lodging, dining, and leisure services, with a keen focus on guest satisfaction and operational excellence. Employees at MarQueen are part of a supportive team that embraces diversity, encourages professional... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to handle cash and use POS systems
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency
Job Qualifications
- Previous hospitality or customer service experience preferred
- Experience in cash handling and computerized POS systems preferred
- Strong written and verbal communication skills required
- Ability to multi-task and work in a fast-paced environment
- Basic knowledge of front desk operations
- Professionalism and discretion in dealing with guests
- Familiarity with property management systems
Job Duties
- Handle guest check-in and check-out processes according to hotel procedures
- Manage room credits and issue room keys
- Resolve guest issues professionally and discreetly
- Use property management system proficiently
- Operate PBX and radio paging system
- Make reservations for restaurant, transportation, activities, and entertainment
- Support valet parking and guest services as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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