Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $33.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
AD and D insurance
Paid Time Off
401(k) Plan
Employee assistance program
Tuition Reimbursement
Employee Discounts
Employee Referral Bonus Program
Job Description
YOTEL San Francisco is a vibrant and innovative hotel located in the heart of the city, set within one of San Francisco's most historic buildings. Situated in the Tenderloin area, the hotel offers guests easy access to a rich cultural experience including attractions such as the nearby Golden Gate Theatre and the iconic cable cars, making it an ideal spot for guests to explore San Francisco’s unique charm and bustling urban life. As part of the prestigious Sage Hospitality Group, YOTEL San Francisco embodies a commitment to excellence and guest satisfaction through creativity, passion, and genuine service. Sage Hospitality Group... Show More
Job Requirements
- High school diploma or equivalent
- No prior experience required
- Ability to perform cash handling accurately
- Strong communication skills in English
- Ability to work various shifts including AM, PM, and overnight
- Physical ability to stand for prolonged periods and perform bending and kneeling
- Ability to operate computer and telephone equipment
- Capacity to manage stressful and emotional customer situations
Job Qualifications
- High school diploma or equivalent
- None required for experience
- Knowledge of standard cash handling procedures
- Experience in customer service dealing directly with the public
- Fluent in oral and written English
- Ability to use tact and understanding in customer service
- Highly organized with attention to detail
- Ability to perform multiple tasks simultaneously
Job Duties
- Greets and completes check-in procedures for arriving guests using manual and computerized methods
- Facilitates guest departures by following check-out procedures to close accounts and prepare rooms for sale
- Calculates and posts monies, receipts, and guest charges accurately using proper cash handling procedures
- Answers inquiries and accepts reservations in person and by phone, using suggestive selling techniques to increase occupancy
- Maintains good customer relations by staying informed about in-house and area events to provide knowledgeable responses
- Operates PBX equipment for calls, wake-up calls, and paging guests
- Controls cash transactions at the front desk and manages personal bank per hotel policy
- Maintains a friendly, cheerful, and courteous demeanor at all times
Job Qualifications
Experience
No experience required
Job Location
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