Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $33.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
AD and D insurance
Paid Time Off
401(K) Plan with Employer Matching
Employee assistance program
Tuition Reimbursement
Employee Referral Bonus Program
Discounts on hotels
Discounts on restaurants
Job Description
The YOTEL San Francisco is a contemporary and innovative hotel located in the heart of the city’s historic Tenderloin district. Housed in one of San Francisco’s most iconic buildings, YOTEL offers guests a unique blend of modern design and convenience with access to the rich cultural experiences of the area, including the nearby Golden Gate Theatre and the famous cable cars, which are just steps away. The establishment is part of the Sage Hospitality Group, a company renowned for its commitment to excellence, genuine customer service, and community involvement. Sage Hospitality Group fosters a work environment that encourages entrepreneurial thinking... Show More
Job Requirements
- High school diploma or equivalent
- must have strong mathematical skills
- knowledge of cash handling procedures
- familiarity with computerized cash register systems
- experience in customer service dealing directly with the public
- fluent in English both oral and written
- ability to handle stressful and emotional customer service situations tactfully
- highly organized and attentive to written and verbal details
- ability to stand for 90 percent of the shift
- able to bend, kneel, and lift up to 25 lbs occasionally
- able to operate computer, calculator, and telephone
- able to follow verbal and written instructions
- able to work on multiple tasks
- able to communicate effectively
Job Qualifications
- High school diploma or equivalent
- none required for experience
- high school graduate level mathematical aptitude
- knowledge of standard cash handling procedures and computerized cash register systems
- past experience dealing directly with the public
- general customer service skills
- fluent in oral and written English
- ability to use tact and understanding in stressful customer situations
- highly organized with attention to detail
Job Duties
- Greets and completes established check-in procedures for arriving guests daily
- facilitates guest departure by following established check-out procedures
- regularly calculates and posts monies, receipts, and guest accounts using proper cash handling methods
- courteously answers inquiries and accepts reservations in person and by telephone using suggestive selling techniques
- maintains good customer relations by staying informed of in-house and area functions
- operates PBX equipment to manage calls, wake-up calls, and paging
- controls front desk cash transactions and maintains personal bank responsibility
- maintains a friendly, cheerful, and courteous demeanor at all times
Job Qualifications
Experience
No experience required
Job Location
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