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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Complimentary and discount room stays
global advancement opportunities
Medical insurance
Dental Insurance
Vision Insurance
401k retirement plan with matching
Paid holidays
vacation
Sick Time
Fitness Discounts
mobile service discounts
Job Description
Hyatt Centric Buckhead Atlanta is an upscale boutique hotel that represents the rich history and vibrant culture of Buckhead. This stylish hotel combines modern elegance with inspirations drawn from Georgia's ancient pottery heritage. Situated near popular locations such as Lenox Square shopping center, Path400, Shops Around Lenox, and Phipps Plaza, Hyatt Centric Buckhead offers guests a luxurious experience with easy access to a wide variety of dining, shopping, and entertainment options. The hotel boasts luxury rooms and suites, rooftop lounges with breathtaking city views, and unique culinary venues including Three Arches, known for its pan-Mediterranean BBQ, and Spaceman, a trendy... Show More
Job Requirements
- High school diploma or equivalent
- Previous hotel or customer service experience preferred
- Ability to stand for extended periods
- Excellent communication skills
- Ability to multitask effectively
- Basic computer proficiency
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Previous experience in hotel front desk or related hospitality roles
- Ability to stand for long periods of time
- Strong interpersonal skills
Job Duties
- Manage guest registration process
- Communicate hotel services and promotions to guests
- Process forms of payment
- Respond to guest inquiries promptly
- Facilitate casual and engaging conversations with guests
- Ensure a welcoming and hospitable environment at the front desk
- Maintain accurate records of guest information and transactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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