Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
401(k) with Company Match
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Employee assistance program
Hotel and travel discounts
Referral Bonus Program
flexible scheduling
Job Description
Shaner Hotels is a premier hospitality company known for its award-winning management and ownership of a diverse portfolio of hotels. With over 65 properties spanning full-service hotels, select-service, extended-stay, and resorts, the company operates in 14 states and four countries. Shaner Hotels partners with leading hospitality brands and also manages independent locations, offering a variety of comprehensive services such as hotel development, design and construction, e-commerce, and revenue management. Their extensive experience and industry expertise make them a leading name in hospitality, dedicated to delivering exceptional guest experiences through innovation and personalized service.
At the Courtyard Newark - University... Show More
At the Courtyard Newark - University... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to work flexible schedules including weekends and holidays
- Proficiency with hotel software systems
- Excellent communication and interpersonal skills
- Ability to handle cash and payments securely
Job Qualifications
- Strong communication skills and a friendly, professional demeanor
- Tech-savvy and quick to learn hotel systems
- Experience working with people and solving problems
- Ability to stay calm under pressure
- Detail-oriented and eager to help
- Previous experience in hospitality or customer service preferred
Job Duties
- Warmly welcoming and checking in guests according to Marriott standards
- Answering calls with professionalism within 3 rings
- Handling guest requests, complaints, and special needs with confidence and care
- Managing room assignments, availability, and group activities
- Processing accurate check-outs and payments
- Balancing your cash bank and keeping it secure
- Communicating effectively with all departments to ensure a seamless guest experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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