Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Free parking
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
The HarbourView Inn is a distinguished hotel located in the heart of downtown Charleston, renowned for its superb location near Waterfront Park and its AAA Four Diamond status. This elegant establishment boasts 52 exquisitely appointed hotel rooms featuring brand new armoires, modern tile bathrooms, glass showers, and outdoor balconies that offer panoramic scenic views of Concord Street. Guests at HarbourView Inn enjoy a combination of Southern hospitality and contemporary comforts, including complimentary dining experiences and enhanced beverage offerings, perfectly complemented by its prime downtown Charleston setting. The inn’s new renovations reflect a commitment to providing a welcoming and exceptional stay... Show More
Job Requirements
- Ability to perform essential duties satisfactorily
- willingness to work weekends, evenings, and holidays
- capability to stand, walk, talk, and hear regularly
- ability to occasionally lift up to 25 pounds
- ability to use hands and arms for reaching and handling objects
- reliable attendance
- excellent interpersonal skills
- ability to maintain composure under pressure
- knowledge of fire and emergency procedures
- accountability for cash handling and security policies
Job Qualifications
- High school diploma or GED
- six months to one year related experience or training
- ability to operate property management and PBX systems
- strong customer service and communication skills
- ability to handle cash and balance shift bank accurately
- knowledge of local Charleston attractions preferred
- ability to solve practical problems and interpret instructions
- professional and well-presented appearance
Job Duties
- Provide high level of customer service
- conduct pre-assignment of hotel rooms including VIPs and special requests
- check in and out hotel guests in a professional and friendly manner
- answer all phone calls promptly and knowledgeably
- complete all shift checklist items
- follow key control policies
- maintain personal presentation standards
- ensure credit policies are followed and verify credit limits
- submit lost and found reports
- be knowledgeable of fire and emergency procedures
- open, secure, and balance daily shift bank
- monitor room availability
- review hotel selling status daily
- attend monthly department meetings
- coordinate with other hotel departments to ensure guest satisfaction
- answer questions and make arrangements for local services and attractions
- process and notify guests of mail and messages
- assist guests with sending facsimiles, mail, and messages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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