Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
401(k) Plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. With over 40 years of experience, InnVentures operates a diverse portfolio of more than 75 hotels across 20 plus states. The company partners with some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, in addition to managing a significant number of individual and family-owned hotels. Throughout its four decades of operation, InnVentures has developed proven methods for management, development, and revenue maximization, establishing a trusted acumen for operating major hotel brands and delivering exceptional guest experiences. InnVentures fosters a collaborative... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer-facing roles
- Ability to work in a fast-paced environment
- Excellent interpersonal and communication skills
- Ability to stand for long periods
- Ability to lift 25 pounds
- Must obtain Food Handler's Permit
- Must obtain Alcohol Server's Permit
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shift
- Ability to lift at least 25 pounds
- Ability to obtain a Food Handler's Permit and Alcohol Server's Permit
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
- Serve guests in the bar attentively and efficiently
- Mix ingredients to prepare cocktails and other drinks
- Serve wine, beer and non-alcoholic beverages
- Serve food prepared in the restaurant as needed
- Offer both flexibility and creativity to meet guest requests
- Complete guest orders and accurately collect payments
- Clean and wash bar ware, utensils and bar area
- Restock and prep bar items as needed
- Assist with quality, cleanliness and organization of the bar, restaurant and kitchen
- Assist with inventory, ordering and receiving of all food and beverage items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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