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Front Desk Agent - The Westin Charlotte - $19.06/hr
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.06
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career development opportunities
Job Description
The Westin Charlotte is a premier hotel located in the heart of Charlotte, North Carolina. As part of Marriott International, a globally recognized leader in the hospitality industry, The Westin Charlotte delivers exceptional guest experiences through its commitment to wellness, comfort, and service excellence. The hotel is strategically situated at 601 S College St, providing guests with access to vibrant city attractions, dining, and business centers. Known for luxurious accommodations and an emphasis on holistic well-being, The Westin Charlotte integrates innovative programming to help guests maintain their wellness routines even while traveling. The hotel operates with a strong focus on... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to stand, sit, or walk for extended periods
- Capability to move, lift, carry, push, pull, or place objects up to 10 pounds without assistance
- Willingness to follow company policies and procedures
- Professional personal appearance and communication
- Commitment to a safe work environment
- No previous experience required
Job Qualifications
- High school diploma or GED equivalent
- No prior work experience required
- No supervisory experience necessary
- Strong communication and interpersonal skills preferred
- Ability to work in a fast-paced, dynamic environment
- Positive attitude and enthusiasm for guest service
- Commitment to maintaining confidentiality and quality standards
Job Duties
- Deliver exceptional guest service and ensure smooth check-in and check-out processes
- Address guest requests promptly and efficiently
- Complete operational reports and documentation accurately
- Share information about local attractions and hotel amenities
- Maintain a professional appearance and adhere to company policies
- Ensure safety in the workplace and protect company assets
- Perform physical tasks such as moving/lifting objects up to 10 pounds as required
Job Qualifications
Experience
No experience required
Job Location
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