Marriott International, Inc logo

Front Desk Agent - The Westin Charlotte - $19.06/hr.

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.06
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities

Job Description

The Westin Charlotte is a premier hotel located in the heart of Charlotte, North Carolina. As part of the Marriott International family, The Westin Charlotte is dedicated to offering exceptional hospitality services that blend luxury, comfort, and wellness. Marriott International is renowned worldwide for its commitment to quality, diversity, and inclusivity, welcoming guests from all walks of life and providing opportunities for associates to grow and thrive in a supportive environment. The Westin brand, in particular, focuses on empowering guests to regain control of their well-being and become the best version of themselves while traveling. This emphasis on wellness and... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • No prior work experience required
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull objects up to 10 pounds without assistance
  • Willingness to follow company policies and procedures
  • Ability to maintain confidentiality
  • Commitment to upholding quality and safety standards

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • Strong interpersonal and communication skills
  • Ability to work on feet for extended periods
  • Customer service orientation
  • Ability to work as part of a team and independently
  • Basic computer proficiency
  • Commitment to professional appearance and conduct

Job Duties

  • Greet guests and facilitate smooth check-in and check-out processes
  • Address and resolve guest requests and concerns promptly and professionally
  • Provide information about hotel amenities and local attractions
  • Process operational needs and complete related reports accurately
  • Maintain cleanliness and organization of guest areas
  • Uphold safety standards and follow company policies and procedures
  • Promote wellness programs and engage guests in the Westin brand experience

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Job Qualifications

Experience

No experience required

Job Location

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