Marriott International, Inc logo

Front Desk Agent - The Westin Charlotte - $19.06/hr.

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.06
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

The Westin Charlotte is a distinguished hotel located in the heart of Charlotte, North Carolina. As part of Marriott International, this hotel embodies a commitment to exceptional guest service, wellness, and hospitality excellence. Situated at 601 S College St, The Westin Charlotte offers a vibrant environment where associates thrive while delivering memorable experiences to guests. Marriott International is renowned globally for its dedication to diversity, inclusion, and empowering employees with opportunities for growth in a dynamic work environment. The organization takes pride in fostering a culture that embraces diverse backgrounds and experiences, ensuring that every team member feels valued and... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • no related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance
  • strong communication skills
  • commitment to professionalism and guest service

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • strong interpersonal and communication skills
  • ability to stand, sit, or walk for extended periods
  • ability to move and lift objects weighing up to 10 pounds
  • passion for guest service and wellness

Job Duties

  • provide a smooth and memorable check-in and check-out experience
  • address guest requests promptly and effectively
  • assist guests by sharing local area highlights and recommendations
  • process operational needs including completing necessary reports
  • maintain a professional appearance and uphold company policies
  • ensure guest safety and confidentiality of information
  • actively participate in creating a welcoming and engaging environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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