Front Desk Agent - The Westin at The Woodlands

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

The Westin is a renowned full-service hotel, part of the Marriott International family, known for its commitment to exceptional guest experiences and luxury hospitality. This globally recognized brand operates hotels in prime locations worldwide, offering upscale accommodations, impeccable service, and a range of amenities that cater to both business and leisure travelers. The hotel prides itself on providing a welcoming and comfortable atmosphere that encourages relaxation and productivity, setting a high standard in the hospitality industry.

The Front Desk team at The Westin is a vital component of the guest experience, serving as the primary point of contact durin... Show More

Job Requirements

  • High school or equivalent education preferred
  • Prior guest services experience preferred
  • Marriott or similar branded full service hotel experience preferred

Job Qualifications

  • High school or equivalent education preferred
  • Prior guest services experience preferred
  • Marriott or similar branded full service hotel experience preferred

Job Duties

  • Attend to guests' needs including registration checkout and cashiering
  • Greet and welcome guests upon arrival
  • Register guests into the computer verifying reservation address and credit information
  • Promote the Bonvoy Loyalty Program and provide recognition and benefits to all members
  • Work in a cooperative and friendly manner with fellow employees set a positive example
  • Provide the highest level of guest service to the hotel's clients
  • Maintain professional attire and personal hygiene

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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