Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment is a hotel that values professionalism and guest satisfaction. This hotel is known for its welcoming atmosphere and excellent customer service. The company places great importance on ensuring guests have a pleasant and comfortable experience from check-in to check-out. It operates with a commitment to efficiency, accuracy, and a high standard of hospitality. The team at this hotel works collaboratively to maintain these standards and continuously improve guest interactions and operational procedures.
The role being offered is that of a Front Desk Agent, a pivotal position in the hotel’s front office team. This position requires an i... Show More
The role being offered is that of a Front Desk Agent, a pivotal position in the hotel’s front office team. This position requires an i... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel front desk or customer service preferred
- Basic computer proficiency
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Flexibility to work varied shifts
Job Qualifications
- High work ethic and self initiative
- Able to work varying schedules including nights, weekends and holidays
- Team player who enjoys providing great experiences for guests
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations and follow cancellation and relocation procedures
Job Location
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