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Front Desk Agent - Sawmill Creek Resort

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
free uniforms
free admission to Cedar Point and other properties
free tickets and discounts to local attractions
free tickets for family and friends
Discounts on food and merchandise
Employee-only ride nights and game nights with free food

Job Description

Cedar Point is a renowned amusement park and entertainment destination, celebrated for providing exhilarating experiences and exceptional guest services. Nestled in Ohio, Cedar Point has become a beloved attraction drawing millions of visitors annually who seek thrilling rides, immersive entertainment, and memorable family outings. Part of the larger Cedar Fair Entertainment Company, Cedar Point extends its dedication to guest satisfaction beyond its rides and attractions into its hospitality services. One notable component of this experience is Sawmill Creek, a premier lodging option within the Cedar Point community that ensures guests enjoy a comfortable, welcoming stay amidst their adventure-filled visit. Cedar... Show More

Job Requirements

  • Minimum age of 18
  • Ability to maintain guest information confidentially
  • Ability to perform check-in and check-out procedures
  • Ability to sell tickets and communicate with guests effectively
  • Ability to solve guest-related concerns professionally
  • Ability to maintain cleanliness and safety standards
  • Ability to meet attendance requirements
  • Ability to pass drug test and background check

Job Qualifications

  • Charismatic attitude
  • Ability to learn and use hotel Property Management System (Opera)
  • Ability to work days, nights, weekends, and holidays
  • Ability to stand for long periods
  • Ability to pass a mandatory or random drug test
  • Ability to pass a background check if 18 years or older

Job Duties

  • Contribute to an amazing guest experience at Sawmill Creek
  • Greet every guest with a positive attitude and smile
  • Assist guests with check-in and check-out
  • Collect payments
  • Sell tickets to Cedar Point and various other add-ons
  • Answer questions in person and over the phone
  • Learn and utilize the hotel Property Management System
  • Maintain guest information confidentially
  • Solve guest related concerns positively and professionally
  • Maintain communication with other shifts and the Front Office Manager
  • Ensure cleanliness and safety in assigned work area
  • Meet attendance requirements
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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